Orders are packed within 1–2 working days.
Delivery estimates shown at checkout are calculated from our own shipping table, not from a live courier system. Actual courier timelines may differ, especially during holidays and in remote areas.
Delivery charges and the estimated delivery window are shown before you place an order. We deliver only to the areas available in the checkout shipping table. If an address is outside our delivery area, we will contact you before accepting the order.
Fragile and oversized items may carry a small surcharge, which is always shown before you confirm your order.
If delivery is delayed, unavailable, or a parcel cannot be delivered after reasonable attempts, we will contact you to arrange redelivery, cancellation, or a refund as appropriate.
